BY PURCHASING NELLIE’S NOOK …

you agree to the following terms:

🌿 Product Use & Allergies

All products are handmade in small batches using a variety of natural ingredients, essential oils, fragrance oils, herbs, botanicals, and plant-based materials.

Because of this:

• Cross-contamination is possible

• Products may contain or come into contact with common allergens

• We cannot guarantee products are allergen-free

It is the customer’s responsibility to:

• Review ingredients carefully

• Perform a patch test before use

• Discontinue use if irritation occurs

Nellie’s Nook is not responsible for allergic reactions, sensitivities, or misuse of products.

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🧴 Handmade Disclaimer

Because all items are handmade:

• Color, texture, scent, and appearance may vary slightly

• Small imperfections are normal and part of the handmade process

These variations are not considered defects.

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🚫 Returns & Refunds

Due to the nature of our products, all sales are final.

We do not accept returns or exchanges.

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📦 Shipping & Lost Packages

Once your order has been shipped:

• We are not responsible for lost, stolen, delayed, or damaged packages

• Shipping carrier issues are outside our control

• Please ensure your shipping address is correct before ordering

If your package is marked as delivered but cannot be located, you must contact the carrier directly.

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🕯️ Candle Safety

Never leave candles burning unattended.

Always burn on a heat-safe surface, keep away from drafts, pets, and children, and follow all safety instructions provided.

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⚖️ Liability

By purchasing and using our products, you agree that Nellie’s Nook is not liable for any damages, injuries, or losses resulting from use or misuse of any product.